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Terms & Conditions

The following Terms and Conditions apply to the use of this website as well as all transactions conducted through the site.
 

General

Pocket TVs can be ordered online through this eshop. This is an easy and convenient way to get your Pocket TV no matter where you live and requires a simple and secure process that can be completed via our e-shop. Simply follow the online instructions which will guide you through the ordering, shipping and payment steps.

Once you have finalized your purchase you will receive an automated email notifying you of your successful purchase.  Your order will then be sent to one of our fulfillment team members for processing. All preorders will be shipped via DHL Express Worldwide.
 

Wrong or Incomplete Shipping Addresses

It’s your responsibility to provide us with a complete and accurate shipping address. If you have specified an incorrect or incomplete address your shipment may be delayed or may not arrive at all. In some cases we may be able to re-route your shipment back to you while in other cases we may have to get the shipment returned to Infinitec and re-shipped again. This may cause delays to your shipment as well as incur additional costs. Infinitec reserves the right to pass any re-routing or re-shipping fees back to you if this occurs. You will be notified by e-mail if this happens.
 

International Taxes and Tariffs

Our prices do not include taxes, import duties or other tariffs imposed by your country of residence. Such charges are the responsibility of the customer and you may be required to pay these fees to the courier, as applicable, upon delivery. Charges may include duties or taxes charged by your local government for importing a product. Infinitec will not pay for or refund any of these costs.
 

Order Cancellation

Once a purchase order has been placed it can be cancelled within a 24 hour window. Once the order has been processed and moves to the shipping process it may no longer be cancelled. Order cancellation requests can be made by sending us an email.
 

International Shipments

All shipment sent internationally have a no return policy. That means that all international shipments cannot be exchanged or refunded. 
 

Acceptance

By placing a purchase the client acknowledges, understands and accepts the above terms.


 

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